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Frequently Asked Questions
What is Marjet Communications?
Marjet Communications is a family-owned telecommunications service provider based in Cleveland, founded in 1985 (or 1986 per some profiles), specializing in data/voice cabling, audio‑visual (A/V) systems, security solutions, and advanced communications technologies for businesses across Northeast Ohio.
Where is Marjet Communications located?
Their headquarters is at 4433 Renaissance Parkway, Warrensville Heights, OH 44128, serving Cleveland and the surrounding Northeast Ohio region.
When was Marjet Communications founded?
The company was founded in 1985.
What cabling services does Marjet offer?
They offer structured data and voice cabling solutions including Cat5E, Cat6, Cat6E, Cat6A, fiber optics, and support for gigabit up to 100‑gig networks, HDMI, USB‑C, speaker cabling, and office wiring infrastructure.
What professional A/V services are provided?
Services include conference room design (Zoom Rooms, Microsoft Teams, BYOD setups), touch‑panel automation, video/audio conferencing, sound masking and absorption, and digital signage systems.
What additional services are available?
They also offer commercial video surveillance (analog and IP-based systems with remote access), customizable phone systems (digital key, Teams phones, VoIP), wireless access point deployment, data rack clean-up, and hardware infrastructure setup.
What is the “Technology Gateway” service?
A free technology consultation service that connects clients to trusted providers offering SD‑WAN/fiber/net solutions, hosted voice, SaaS tools (Office 365, Google Workspace), cybersecurity, cloud infrastructure, disaster recovery, and more.
What are Marjet’s core values and experience?
As a family-run business with over 39 years of experience, they emphasize personalized customer service, quick responsiveness, and delivering customized solutions tailored to each client’s needs.
What makes Marjet different from larger telecom vendors?
We combine big-project capability with a local, family-owned approach. Our clients work with a team that values clear communication, practical recommendations, and service tailored to the way their business actually operates.
Can Marjet support multi-site or growing businesses?
Yes. We help organizations across Northeast Ohio with single-site upgrades, multi-location deployments, and infrastructure planning that supports future growth.
Do you only install cabling, or can you help design the full solution too?
We do both. We can assess your needs, recommend the right setup, and complete installation for cabling, A/V, phones, surveillance, and related systems.
How does Marjet approach project communication?
We focus on keeping projects organized and easy to follow, with clear scheduling, straightforward updates, and a hands-on team that stays accessible from planning through completion.
What industries or business types do you work with?
We support a wide range of commercial clients, including offices, multi-site businesses, and organizations that need dependable connectivity, communication systems, and workplace technology.
What support is available after installation?
We stay available to answer questions, address issues, and help clients adapt or expand their systems as business needs change.
What region does Marjet Communications mainly serve?
Marjet primarily serves clients across Northeast Ohio, with a focus on delivering customized solutions.
What A/V solutions does Marjet install for conference rooms?
Marjet provides advanced audio and visual solutions for conference rooms, including high-quality displays, sound systems, and collaboration technology to facilitate productive meetings.
What cabling options are best for future-proofing office networks?
We recommend Cat6A or fiber-optic cabling. They support higher bandwidths (10-gig, 40-gig, 100-gig) and are ideal for scalability in growing offices. We assess your current needs and design accordingly.
Can you design hybrid meeting rooms that support Zoom and Teams simultaneously?
Absolutely. We specialize in hybrid conferencing solutions including Zoom Rooms, Microsoft Teams Rooms, and BYOD configurations—complete with AI-enabled camera tracking and touch-panel control for seamless user experience.
How do you help businesses reduce office noise and improve confidentiality?
We offer sound masking systems using digital generators, plus decorative acoustic panels to absorb noise. These solutions help minimize distractions and enhance speech privacy in open or shared spaces.
Do you install digital signage, and can we update it in-house?
Yes—we design and install digital signage systems (split screens, slideshows, videos, scrolling messages, interactive displays). They’re user-friendly and can be updated internally, giving you full control.
How do you secure our premises with surveillance solutions?
We provide analog and IP-based video surveillance systems with network video recorders (NVRs) and remote monitoring via PC or mobile. We configure systems tailored to your security needs and ensure ease of access and reliability.
What communications systems are available for phone infrastructure?
We offer traditional digital key systems, Microsoft Teams phones, and VoIP solutions. Each package includes installation, programming, training, and optional extended warranties to ensure smooth operation.
Can you help with wireless coverage and infrastructure organization?
Certainly. Our team designs and deploys wireless access points with signal-strength mapping for optimal coverage. We also offer data rack cleanup and hardware organization to improve system reliability and aesthetics.
What kind of technology guidance do you offer before committing to a system?
Through our Technology Gateway, we offer free consultations to connect you with top-tier providers for SD-WAN, SaaS platforms, hosted voice, cloud infrastructure, cybersecurity, and more—helping you make informed decisions tailored to your business goals.
How do you help clients who need work done on a tight timeline?
We do our best to build realistic schedules, communicate early about timing, and prioritize solutions that minimize disruption to your operations.
What should a new client expect during the quoting process?
We aim to make quoting straightforward: understand the scope, explain options clearly, and recommend a solution that fits your operational needs and budget.
What happens if a client is not sure which technology is right for them?
We guide clients through the options in plain language, helping them choose a setup that fits their current use case while leaving room for future expansion.
Can Marjet help modernize older communication infrastructure?
Yes. We regularly help businesses upgrade outdated cabling, conference-room technology, phone systems, and related infrastructure to better support today’s workflows.
How does Marjet reduce disruption during installation?
We plan around business operations whenever possible, coordinate access carefully, and work to keep installation efficient, safe, and minimally disruptive for staff and customers.
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mail@marjetcom.com
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